EVALUATING THE USER EXPERIENCE IN HUMAN-COMPUTER INTERACTION

Teachers
Anna Spagnolli
Dept. of general Psychology and HIT Research Centre, University of Padua
anna.spagnolli[at]unipd.it
SSD: M/PSI-05

Luciano Gamberini
Dept. of general Psychology and HIT Research Centre, University of Padua
luciano.gamberini[at]unipd.it
SSD: M-PSI/01, M-PSI/06

Aim
Studying the user is an essential component in the development of a computer system or application, to make sure that it is designed compatibly with the characteristics and needs of the user and to evaluate the extent to which it is actually satisfactory to the target users.
This course will describe the notion of user experience and its dimensions, will consider the most common methods in user-based design and evaluation, and will ask to imagine a user study to be carried out within the scope of the students' current projects.

Syllabus
- User experience dimensions (performance, satisfaction, usability, presence, fun, acceptance, credibility)
- Self-reported data (questionnaire, interview)
- Behavioral and physiological data (gaze and fixations, EDA, log data, ...)
- Observational and ethnographic data (videoanalysis)
- Ethics and deontology

Course requirements
Methodological foundations and statistics part A

Examination modality
None

Schedule
Jan 31, 10:00-13:00 (prof. Anna Spagnolli)
Feb 1, 10:00-13:00 (prof. Anna Spagnolli)
Feb 7, 10:00-12:00 (prof. Luciano Gamberini)

Feb 14, 15:00-17:00 (prof. Luciano Gamberini)

Location
Meeting room of HIT centre, via Luzzatti 4

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